Terms of service

Welcome to DREAMS HOOK. By accessing our website and purchasing our digital crochet patterns or guides, you agree to be bound by the following Terms of Service. Please read them carefully before completing your purchase.

1. Digital Products & Delivery
Instant Access: All products sold are digital downloads. No physical items (yarn, hooks, or finished products) will be shipped to you.

Delivery: Upon confirmation of payment, you will receive a link to download your files. If you encounter any technical issues with the download, please contact us for assistance.

2. Intellectual Property Rights
All patterns, images, and text provided in our digital products are the intellectual property of DREAMS HOOK

Personal Use: Your purchase grants you a single-user license for personal use only.

Prohibited Acts: You may not redistribute, resell, rewrite, or share our digital files (PDFs, videos, or guides) in any form, whether for profit or for free.

Commercial Use of Finished Items: You are welcome to sell finished physical items made from our patterns. However, we ask that you credit DREAMS HOOK as the designer whenever possible.

3. Refund Policy
Due to the nature of digital content, all sales are final.

Once a file has been downloaded or accessed, we cannot offer refunds or exchanges.

If you have purchased the same pattern twice by mistake, please contact us with your order numbers for a resolution.

4. Accuracy of Instructions
While we strive for technical perfection in our stitch counts and assembly guides, crochet is an art form subject to individual tension and yarn choice. DREAMS HOOK is not responsible for variations in the final appearance of your project or any personal injury resulting from the use of crafting tools.

5. Privacy & Data Security

Your privacy is important to us. We only collect the information necessary to process your order and provide customer support. We do not sell your personal data to third parties.

6. Changes to Terms

We reserve the right to update these terms at any time to reflect changes in our products or legal obligations. Your continued use of the store following any updates constitutes acceptance of the new terms.